Privacy Policy
Last Updated: 1st September, 2024
Introduction
JOH Services ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you:
1. Visit our website: Joh.com.ng
2. Use our services
3. Interact with our representatives
Information We Collect
1. Personal Information:
- Name
- Address
- Phone Number
- Payment Information
2. Service Information:
- Service requests
- Appointment schedules
- Technician assignments
3. Device Information:
- IP Address
- Browser Type
- Operating System
4. Location Information:
- Geolocation data (with consent)
How We Collect Information
1. Directly from you:
- Through our website
- Over the phone
- In-person
2. Automatically:
- Cookies
- Web beacons
- Google Analytics
3. From third-party sources:
- Social media platforms
- Review websites
How We Use Information
1. Provide services
2. Process payments
3. Communicate with you
4. Improve our services
5. Marketing and advertising
6. Compliance with laws and regulations
Information Sharing
1. Our affiliates and subsidiaries
2. Service providers (e.g., payment processors)
3. Third-party vendors (e.g., marketing agencies)
4. Law enforcement and regulatory agencies (as required)
5. With your consent
Data Security
1. We implement industry-standard security measures
2. Encryption for sensitive information
3. Regular security audits and testing
4. Secure data storage
Your Rights
1. Access and update your information
2. Request deletion of your information
3. Opt-out of marketing communications
4. File a complaint
Cookies and Tracking
1. We use cookies for:
- Session management
- Analytics
- Advertising
2. You can manage cookies through your browser settings
Third-Party Links
1. Our website may contain links to external websites
2. We are not responsible for their privacy practices
Children's Privacy
1. Our services are not intended for minors
2. We do not collect information from children under 13
Changes to This Policy
1. We may update this Policy at any time
2. Changes are effective immediately
